At Heatrae Sadia, our business has always recognised that investment is the key to our success. Investing in the latest techniques and technologies, and the best people, we are proud to be at the cutting edge of water heating development. However, all of this means nothing if it's not what our customers want.

So as well as investing in research and development, clever engineers and innovative technology, we also regularly carry out extensive market research to make sure we understand who our customers are and the sectors we serve. And, most importantly, what they actually want and need from us, today and in the future.

We regularly invite participation from our stakeholders on the latest industry trends to cover a range of topics including; smart controls, energy efficiency, renewables, predictive maintenance and fault diagnostics, for instance. Simply knowing what our customers want is only the start of the process - we keep asking to make sure we are delivering and evolving with the changing market place.

Our team of industry experts are busy working harder than ever before to test new materials and components to our exacting standards for quality, durability, efficiency and performance. Our engineers take in to consideration all the key insights, the latest technologies and any relevant legislation when planning and developing our next generation of innovative products and services that will lead the market in smart heating for the next decade and beyond; working towards our mission of earning lifetime customer loyalty.

If you are interested in participating in our market research to share your thoughts and opinions with us, please send us your feedback using the form below.